In Customer Care, we are the ears and voice of LuxDeco, playing a key role in helping our customers in pre and post sale activity.
We are passionate about the Customer, whether they're our e-commerce customers, interior designers or large account trade partners, and always go the extra mile to deliver a white glove experience. To do this, we remain curious about interiors. We are always learning about our large range of beautiful products and designers, sharing best practices, ideas and tips to both customers and colleagues alike.
We love to help others, which is beneficial when we are faced with varied customer problems to solve. As careful listeners, we are able to anticipate the needs of our customers before they know them, consistently underpromising but overdelivering.